Reactive maintenance is quite simply ‘reacting’ to an issue, such as a breakage/ breakdown, as it occurs.
As opposed to planned maintenance, where you inspect and maintain the clients’ facility’s fabric to avoid possible issues, reactive maintenance covers those eventualities that you just cannot predict or plan for. Reactive maintenance services ensure that any unexpected breakage/ breakdowns, whilst frustrating, are fixed quickly, with minimum disruption to your business.
It is impossible to predict and address every issue before they arise and so a reactive maintenance service is vital for every business. Reactive maintenance is often supplemented with a planned maintenance programme, but whatever the approach, below we have included some of the services associated with having a reliable reactive maintenance service provider: